Privacy Policy

Your privacy is important to us. This policy outlines what data we collect, how we use it, and the rights you have as a visitor to ensure compliance with South African regulations.

What Data We Collect

We collect personal and technical information to improve services and maintain site functionality.

• Basic contact details when you submit an enquiry (name, email, phone, message contents).
• Technical data such as browser information, device identifiers, IP address, and interaction logs.
• Anonymous analytics about website use, including time spent and navigation paths.
• Preferences provided in forms or through cookie consent tools on our website.

How We Use Your Data

Data is used solely to respond, improve, or deliver services, always in line with the relevant regulations.

• Respond to your direct inquiries and provide personalized support or communication.
• Enhance user experience and troubleshoot technical issues.
• Analyze site usage trends to inform development and marketing decisions.
• Comply with legal and regulatory obligations in South Africa.

Legal Basis for Processing

We process your data under local laws, with your consent or for legitimate business reasons.

Processing occurs to fulfill service needs, respond to your requests, comply with regulations, or where you have provided explicit consent. You may withdraw consent at any time, subject to legal requirements.

Data Sharing

We do not sell or rent your information. Limited sharing may occur subject to the uses below.

• Service providers performing functions such as analytics and website support sign binding confidentiality agreements.
• Legal authorities as required by law, court order, or government regulation.
• Other parties only with your direct, express authorization for specific purposes.

Data Security

We maintain reasonable technical and organizational safeguards to help secure your data from unauthorized access, disclosure, or loss. However, no method of transmission is fully secure. Please contact us if you have concerns about your information’s handling.

Your Rights

Visitors in South Africa have important data rights under applicable privacy laws.

• You may request access to your personal information held by us at any time.
• You can ask for corrections if you believe your data is inaccurate or incomplete.
• You may request that your information be deleted or that its processing be limited.
• You can lodge a complaint with South African privacy authorities if issues arise.

Cookie Usage

Our site uses cookies to enhance functionality, support analytics, and remember your preferences. These may be managed in your browser settings or via our consent tool.

Cookie Policy Cookie Policy

Contact Us

For questions or privacy-related concerns, use our website contact form or the information below.

Policy Changes

We may update this Privacy Policy to reflect changes in law or our practices. Please check this page for the most recent version before using our services.